Frequently Asked Questions

Car FAQ

Once my car has been valued, could I still drive it?

Yes, of course! Once we’ve provided a valuation certificate and come to an agreed price, you can drive your vehicle for a few weeks before arranging a time for us to come collect it. We’re all about convenience, don’t forget!

Can I sell my car to CarBuyers if it’s under finance?

You certainly can! We are still able to buy your car, even if it’s being financed. We’ll just need a formal payout letter that states the balance owing from the company providing your finance. After we’ve come to an agreed price, we’ll then pay your finance provider the amount owing, and you’ll receive the remaining total. If the value of your car is less than the amount owing, we might be able to help you with refinancing, so get in touch if this is a concern for you.

Is there any commitment that comes with getting a valuation?

Absolutely not! The valuation is completely free, and you aren’t obliged to go any further with a sale or anything else for that matter. We don’t pressure you into a price you don’t like, and we certainly don’t push for a sale. Every step is guided by you, our customer, so if at any time you change your mind or decide not to engage our services, that’s your choice!

Will you purchase every vehicle you inspect?

The short answer is no, not every vehicle, because if your car is stolen, has been written off, has a history of damage or is in poor condition, we’re unable to but it. However, if your car has been manufactured after 2002 and has been driven for no more than 180,000 kilometres, it’s fairly safe to assume we’ll buy it on the spot. If you’re unsure why not book an inspection? It’s free and we come to you wherever you are, so there’s really nothing for you to lose!

Can you sell a car without a roadworthy?

As a licensed automotive trader, we are able to purchase cars that currently do not have a roadworthy. We can inspect your vehicle and arrange for its collection upon payment.

Could you guys quote for my company car or fleet?

We certainly can! We’ve been around for a while, so valuating company cars and government vehicles isn’t new to us. If you’ve got a fleet of cars or individual vehicles you’d like to get a quote for, just get in touch and we’ll be able to help you out.

Do you really service all of Australia

Yes! You can find us in all seven states and almost everywhere in between! If you live way-out woop-woop or aren’t sure if we’ll come to you, get in touch and it’s likely we can work something out for you.

When will I get paid for my car?

Depending on your banking institution, your payment should arrive in a matter of 1 – 3 business days. We make payment as soon as you’ve agreed to the price, but we won’t pick up the car until the funds have cleared completely. This way, you can be assured of safety and security when it comes to the sale of your car.

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CarBuyers.com.au
Based on 1174 reviews
Janine C.
It’s an amazing hassle free service and very seamless. My car was sold within a week . So very happy. , thank you 🙏🏼
Julie K.
From initial phone call, inspection of my car and pickup everything was amazing! Friendly and professional, highly recommend this company!!
Quick and easy process, happy with the price given for my car.
Money was received within 24 hours.
Mohammad K.
I reached out to Car Buyers to have my car sold and Carl from Car Buyers provided me with an exceptional service right from the beginning making the entire process easy and efficient. I highly recommend Car Buyers to anyone seeking a hassle free and real value for money where the valuation of the vehicle is not only very competitive but more importantly where the service is truly exceptional.
s w
I'm happy with the service I received, they were always open as to any fees involved in a sale. Price I got was just ok, but I did get paid as soon as I accepted the price and did the paperwork. So no complications or complaints for the team. This was my second car sold.
coal C.
Easy to deal with, Peter was very professional and easy to deal with, no problems with anyone or anything, would recommend Car buyers to everyone
George R.
Very professional and happy with their service.
Jason S.
From 1st contact to car sold. It was as easy as can be. I had to sell my mum and dads car talked to Moe and Costa, both were very professional. Mum wanted a certain price and Moe came to the party and have mum her price. She was delighted, also it was out of her hands.
A big thanks to CarBuyers and Moe !!!!
Josh
Had a great experience with CarBuyers, fast communication responses, inspection mechanic was great and hassle free transactions. Would Definitely use again if required.
Michael R.
I will use this service again. Justin guided me through the process and after my car was inspected and the price agreed, the money was I my account the same day. Excellent way to sell a car.
Jim O.
Prompt with phone calls. Arrived to inspect at designated time, inspected car and came back with a price that afternoon. Paperwork was easy to complete, so was a quick process to sell my vehicle.

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